Frequently Asked Questions
What products do you sell?
We have a wide range of meat products available, to suit either individuals or families. All priced at unbelievable prices and throughout the year there are seasonal promotions to suit the season’s demands.
How are your products packed?
Either cling film wrapped in trays or vac packed.
Are they fresh or Frozen?
We sell both fresh and Frozen products.. All the fresh products have dates showing use by if fresh or use by dates if you decide to freeze the at home.
What information is on the label?
All the usual necessary information - Product Name, Ingredients, Use by Date if fresh or Frozen, Weight and Price.
Can products be frozen?
Yes – products can be frozen, if they have been bought fresh and managed correctly. There is a use by if frozen date on the packaging.
What meat content is in the sausage?
All our sausages have an 80% British pork meat content.
Do you do seasonal promotions?
Yes – Throughout the year we offer seasonal promotions for BBQ’s , Xmas, Family packs and Buy 3 packs for £10 on selected items.
Can we buy on line and from the Factory Shop?
"Yes But the 3% offer is only available through Click and Collect"
What payment methods do you take on line and in the Factory Shop
Online we take Payment through a secured online Barclaycard pay portal. Most cards are accepted – But we sadly do not take American Express.
All payments on line must be completed before the orders can be processed.
If coming into the shop to order or purchase without being online we take, cash or Card payments. We don’t accept cheques.
Do you do deliveries?
We don’t do Home or Hub deliveries at the moment but it will be considered in the future.
How does our club, society, charity etc become registered with Kendal Meat Company?
If you want to register for the 3% income to your group etc. You need to contact the company on 01539 721904. Who will take all the necessary details for banking + some info about your group etc for awareness for others.
What happens if I’m late or miss picking up my purchases?
Your order will be held in the fridge labelled until you can collect. Once orders have been prepared and bagged refunds cannot be given. If you fail to collect will call you on the number you have provided when ordering as a reminder.
What Allergen Advice is on the packing?
To the best of our knowledge – all products that have been either manufactured or had a dusting / sauce added will show any allergen information on the packaging.
Do you have Gluten Free Sausages?
Yes we do produce Gluten Free Sausages – These are made specifically order. There is a minimum 5 lb order (5 X 1 lb Packs|). Please order before Monday 12 Noon – for collection on Tuesday or thereafter.